Supervisory Information Technology Specialist

Chicago, IL, USA
Job Type
Full Time


About the Role

Summary: As a Supervisor Information Technology Specialist, you will serve as a subject matter expert engaged in the technical analysis and administrative control of advanced communication systems for the complete integration of Laconic products and services with client’s systems. 

This position is based in Chicago, IL and requires in-person attendance.


  • Serve as the Operations Section Senior IT Specialist, providing administrative control and technical direction and oversight for subordinate personnel, including locally contracted employees within the Operations and Platforms Section.
  • Analyze customer requirements and manage systems administration, optimization, operational requirements, and maintenance for various LAN/WAN, wireless systems, meshed network, satellite communications, and data services utilized across robust computer information systems, designated operations centers, and cloud-based platforms.
  • Manage customer IT requirements to meet operational, training, and readiness needs and ensure the development of viable training programs for assigned functions.
  • Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for work completion.
  • Assign work to subordinates based on priorities, difficulty and requirements of assignments, and individual capabilities.
  • Evaluate work performance of subordinates, providing advice, counsel, or instruction on both work and administrative matters.
  • Interview candidates for positions in the company, recommending appointment, promotion, or reassignment.
  • Listen to and resolve complaints from incumbents, referring group grievances and more serious unresolved complaints to higher-level supervisors, managers, or human resources.
  • Implement minor disciplinary measures and recommend other actions in more serious cases.
  • Identify developmental and training needs of incumbents, providing or arranging for needed development and training.
  • Provide technical expertise and management oversight in the installation, administration, optimization, and operation of multiple large and enhanced complex networks and communication systems.
  • Maintain required information assurance certification in accordance with Laconic Business directives and applicable federal regulations to ensure the rigorous application of information security and information assurance policies, principles, and practices in the delivery of all IT services.
  • Independently oversee installation, configuration, testing, migration, integration, and operation within the network operating environment, ensuring appropriate allocation of resources and minimal service interruptions, and advise customer support specialists by providing post-implementation support to end-users.
  • Establish project plans and priorities, coordinating with appropriate personnel to carry out plans.
  • Provide guidance to subordinates on the development of complex project plan tasks and timelines.
  • Provide detailed information regarding all technical aspects of equipment, software, and systems.
  • Develop and apply project management techniques to the obtainment of new systems and enhancements to existing systems projects.
  • Coordinate on decisions regarding strategic changes to IT capabilities.
  • Review outstanding requirements, assess and validate priorities, and provide solutions to customer problems.
  • Oversee effort to set up, load, and configure hardware and software to operate networks as defined in the technical design plan.
  • Coordinate installation and sustainment issues with IT and telecommunications specialists and plan for post-implementation support to end-users.
  • Monitor progress of assigned projects and ensure timelines are met.
  • Oversee the test and implementation of vendor-supplied modifications to existing operating systems and the installation and relocation of equipment with organizations on or supported by the base IT function.
  • Optimize the control of unmanned systems and transfer of data through all available communications.



Required Experience:

  • Must possess experience or training that provides a basic knowledge of data processing functions and general management principles.
  • Must possess 1 to 3 years of specialized experience as a mid-level manager that provides a basic knowledge of data processing functions and general management principles and an understanding of the stages required to automate a work process and integrate computer information systems.
  • VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

About the Company

Laconic leads the global market in providing Environmental Intelligence services. We employ cutting-edge remote data sensing and geospatial technologies, human intelligence, AI and ML informatics, and predictive analytics to offer Environmental Monitoring, Risk Management, Decision Support, Domain Awareness, and Natural Capital Monetization applications. Our integrated technology platform and services enable governments, financial institutions, and corporations to make strategic business decisions in response to operational challenges arising from the intersection of ecology, economy, and security domains. As a member of the UN’s Global Marketplace, we design our services and applications to help clients achieve each of the United Nations’ 17 Sustainable Development Goals (SDGs).

Our advanced SADAR™ Environmental Intelligence platform allows clients to assess various environmental scenarios promptly and make informed business decisions based on our proprietary analytics with the highest data pedigree. SADAR™ gathers environmental data through multi-modal ingestion from numerous global sources and organizes it using Laconic’s unique Universal Environmental Identifier (LUEI), which enables data fusion, contextual search, and custom ML models for our clients.

We collaborate with clients to develop tailored solutions that address diverse issues such as regional food security, decarbonization, financial compliance obligations, and habitat preservation. Our solutions maintain local social, cultural, and economic norms while actively promoting sustainable growth.

Our team comprises experienced professionals from a wide range of business, academic, and governmental sectors. We work with client nations and organizations to integrate newly available insights from the environment into strategies that reduce risk, boost profitability, and drive innovative initiatives.

At Laconic, we envision a world where humanity’s progress aligns with the protection, restoration, and ongoing sustainability of natural systems. We believe that responsible economic growth supports a thriving planet. Equipped with the necessary tools to deliver timely, relevant insights, our committed team upholds uncompromising excellence, high standards, and honest communication. Discretion and the power to choose our actions lie at the heart of Laconic’s core values.

Laconic, founded in 2019, holds Public Benefit Corporation (PBC) status and has its headquarters in Chicago, with additional offices in Bali, San Diego, and Toronto.